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This group practice is best described as passive aggressive. I am an informed and educated consumer and I know my health.

Following the most uncomfortable XRay and examination I have ever experienced in my life... I was shocked to learn from the Hygienist (Lynn) that I have significant bone loss, gum disease, and gum recession. I challenged her diagnosis and she became defensive. She told me she would get the dentist, and he spent 5 minutes with me to give me a mirror to look in my mouth and then preceded to ask Lynn where she the areas of concern and then he stated ok, I agree.

Once he and she left me in the chair, I promptly removed my self to waiting counter where I receive several sheets of paper with a treatment plan that did not address the significant bone loss and gum recession/disease. Based on what I was told I thought I would be referred to a Specialist to correct the damage. Nope, they wanted approximately $2000 to give me a crown ( i did not need upon review with a reputable dentist), deep cleaning and maintenance cleaning ( every 3 -4 months). Also, they wanting to use Arestin in my mouth ( nasty side effects) and I told them I cant take that medicine.

All this was on no consequence... its a business. I was treated like I was at a car dealership to buy a car not as patient seeking good and honest care. They wanted me to purchase unnecessary up grades that were not medically warranted.

Beware people get a second opinion, file your complaints, call your insurance companies on these disreputable practices.

PLEASE do not let them take your hard earned money to line their pockets an meet quotas. I could go on about the aggression they showed me upon requesting my XRays but I believe you get the point.

Reason of review: Poor customer service.

Monetary Loss: $105.

Preferred solution: Let the company propose a solution.

Great Expressions Dental Centers Cons: Upselling in a healthcare setting and bad customer service.

Location: Stockbridge, Georgia

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Needless scaling and root planing and Arrestin placement is #1 chain at corporate chain dental clinics like GE, Coast, Dental One, and the worst of the worst, Aspen Dental.

Glad you walked before your pocketbook was emptied. Remember not to patronize Wall Street Crooks who own dental clinics again.Wish states could do something about them but the chains buy off too many politicians.

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