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1.7 Based on 99 reviews
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    • Dentist and staff 1
    • Great service 1
    • Wait time 1
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    • Billing practices 7
    • Dentist incompetence 7
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We had very bad experience at Great Expression in Canton. I think they are a rip off. They charged me for deep cleaning and when I went next time they said it was not. Deep cleaning. My husband did not need deep cleaning, but they would not do regular cleaning just to charge more money. They treated me well at the first appointment. The place is ok with small cubicle with a chair with no privacy . It's set up as a business, not dentist office.... Read more

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What has this company not taken from me? My insurance they maxed out. I used ALL my savings and borrowed $10,000.00 from my father on his C Card. They did a treatment plan I was to get the worst done first. I had never had a cavity until I had 2 pregnancies in 2 years and more than half my teeth had some kind of issue after 10 years of no health or dental insurance I was afraid to go. They never got me numbed up and I felt all 4 root canals. I... Read more

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I was referred by Delta Dental USA and was greeted very pleasantly by Chris on the phone. She was very helpful, friendly and professional. I actually found all the staff, Monica, Chris, Angie and Dr. Grant both friendly and professional, a combination that is rare these days in my experience. I've already encouraged a family member to check them out and actually look forward to my return visit. I have extensive work to be done, but with the... Read more

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I had a root canal procedure at the Great Expressions facility in Madison Heights, MI. Everyone was so friendly from the first person I saw to the last one. The visit was completely pain free! I have always had a terrible fear of going to the dentist. This dentist and his assistant were very friendly and upbeat. It was evident they had a wonderful working relationship. Each of them greeted co-workers as they arrived at work. It was... Read more

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This whole chain of dentist are crooks and you will wait for hours in the lobby but yet if you cancel an appointment they will charge you a fee but they waste hours of your time by making you wait the staff is rude and they don't care you were walking on a Monday morning and that will be 40 people in the lobby and you will wait hours for any appointment don't waste your time or your money with this chain Read more

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Great Expression Dental on Morivan in Clinton Twp, MI. Very poor customer service. I scheduled my dental appointments 1 year in advance for every 3 months. For the last 2 visits I had to wait more than 30 minutes past my appointment. Last visit, 15 minutes past my appointment time, I asked how much longer. The hygenist immediately came out and told me she was running another 20 minutes behind schedule. I wasn't happy because no one informed... Read more

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I was seen by Dr. Ash for an assessment after periodontal cleanings. He became extremely agitated because I asked questions and clarification about what he was recommending. His disposition was rude, disrespectful, and arrogant as if I had no right to understand the procedure or the cost he was recommending. He further told me that I could not be seen at the location any more as if he was in private practice. I requested a meeting with the... Read more

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Had to have a wisdom tooth pulled. July 28, 2016. Paid $69.00. For exam. Dentist was cool. Got a copy of the bill, they charged my card twice for the $69.00. Called the office to let them know about the over charge. They said i would have to bring in a copy of my bank statement to show proof if double billing. Brought the copy down to the office. The girl said she remembered doing it, because the computer system went down and she put in the... Read more

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Very sad to know this group exists...They try to SELL you a 2 page plan of treatment for conditions you don't have! If your not smart...you'll leave there office with a very large BILL and would have dental work done ..that wasn't necessary...I basically broke the corner of my molar ..no pain ..just wanted it repaired..they ended up saying I'll need a deep cleaning to all my gums to prepare the tooth for a crown ..otherwise it can't be... Read more

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i have been trying to get my granddaughter an appointment for the last 2 months. Nobody ever answers the phone or returns calls. Denta Quest sent me to them but cant get through. A friend brings her boys there and she cant get through to make appointment for them. She went to the office and it was closed. I don't understand what the problem is but if insurance cant get ahold of said company why are they on the insurance lists. So now I am... Read more

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