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5.0

My son had dental service with Great Expression Dental Center in Stockbridge, GA between April 2015 through July 2015. I looked at my EOB and compared it to what I was charged, I was being overcharged.

I made several attempts to get someone to call me back to explain and no one ever would, I was told that this location did not have an office manager. So, I made an in-person visit without notice. I waited until the schedule coordinator could see me. I asked her to please explain why I was being overcharged because according to my calculations I have over paid.

She told me that I was not over charged because they only bill the insurance company what they know will be paid, and I told her that didn't make any sense and the insurance company know what they will and will not pay for. So what I was charged and what I had to pay for was not at a discounted rate but at the full price. The way it looks to me is I'm paying for the difference of the negotiated rate.

I will not recommend anyone to to Great Expressions I would like a refund because I have been overcharged no matter how you slice it. I've never had a doctor's office to omit services on purpose just because they think the insurance company will not pay, these are hidden charges.

Reason of review: Pricing issue.

Great Expressions Dental Centers Cons: Overpriced and time, Hidden charges.

Location: Stockbridge, Georgia

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